Terms & Conditions
Welcome to Kalapi Jewels. By accessing and using our website https://kalapijewels.com, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our website.
1. General
- Kalapi Jewels reserves the right to update or modify these terms at any time without prior notice.
- Continued use of the website implies acceptance of updated terms. (3D Jewels India)
2. Product Information
- All jewellery products listed on our website are described with maximum accuracy, including weight, purity, and specifications.
- Minor variations may occur due to handcrafted nature of jewellery.
- All gold jewellery is BIS hallmarked (where applicable). (Scribd)
3. Pricing & Payments
- All prices are displayed in INR (₹) and are inclusive/exclusive of applicable taxes as mentioned.
- Kalapi Jewels reserves the right to change prices without prior notice.
- Payments are securely processed through trusted payment gateways (such as Razorpay).
4. Order Confirmation
- Once an order is placed, you will receive a confirmation via email/SMS.
- Kalapi Jewels reserves the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious transactions.
5. Shipping & Delivery
- Orders are processed within the specified timeframe mentioned on the website.
- Delivery timelines may vary depending on location.
- Delays caused by courier services or unforeseen circumstances are not under our control.
6. Returns, Refunds & Exchange
- Jewellery items may be eligible for return/exchange as per our Refund Policy.
- Customized or made-to-order jewellery is non-returnable unless defective.
- Customers must ensure the product is unused and in original condition.
7. Product Authenticity
- All jewellery sold by Kalapi Jewels is genuine and sourced responsibly.
- Diamonds (if applicable) are conflict-free and comply with industry standards. (Scribd)
8. Intellectual Property
- All content on this website (images, logos, designs, text) is the property of Kalapi Jewels.
- Unauthorized use or reproduction is strictly prohibited. (3D Jewels India)
9. Limitation of Liability
- Kalapi Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. (3D Jewels India)
10. User Responsibilities
- Users must provide accurate and complete information while placing orders.
- Any misuse or fraudulent activity may lead to account termination.
11. Governing Law
- These terms shall be governed by and interpreted in accordance with the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in Gujarat, India.
12. Contact Information
For any queries regarding these Terms & Conditions, please contact us:
- 📧 Email: help@kalapijewels.com
- 📞 Phone: +91 97238 06640
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.